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Software Maintenance

TechZed Solutions offer an array of software maintenance and support services to our customers. Our support organization provides services seven days a week, twenty-four hours a day. We have have a centralized support organization in Delhi (India) to ensure global coverage for our customers. This center will provide the infrastructure for our around-the-clock call centers and hotline support. We offer a range of support packages that allow our customers to choose the level of support that fits the needs and budgets of their organizations. Customers also have access to on-site support, which is charged on a time and materials basis.

Business Services
Application strategy
Configuration management
Troubleshoot & bug fix
Implementation and User training

Technical Services
Architecture planning
Performance management
User profile management
Interface management

Project Services
Business enablement
Integration with new applications
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